Don’t Mind My Tattoos

I find tattoos fascinating. I don’t know that I’d ever get one though; I don’t ‘do’ needles unless I absolutely have to. To me they represent unnecessary pain. Besides, I can’t think of anything that I would like permanently marked on my body. However, as I said, on other people they are quite fascinating. I’ve …

The ALS Challenges

It’s a bit of a mouthful, but the real title for this should probably be “The ALS Ice Bucket Challenge & The Real ALS Challenge” I initially ignored it as a silly gimmick when I saw people pouring cold water and ice blocks over themselves for what I later learnt was called the #IceBucketChallenge. Though it’s …

A Friend’s Experience of Depression

After I woke up on Monday to the news that Robin Williams had passed away and I learnt of the circumstances, I said I hoped that his legacy involved a re-think of our response to mental health. I’m pleased that a number of other people have shared a similar viewpoint.  Amongst them is a friend …

Caddying

Watching the Golf Opens I found myself contemplating the role of a Caddy and what there role would be in a business environment. i.e. People talk about the importance of Coaches & Mentors, but how would a caddy fit into the business environment. In golf, a caddy carries a player’s bag & clubs, & gives …

True Brand Ambassadors

A magazine recently interviewed me about one of my books: Touching The Heart of Milton Keynes. On the face of it, they could have been any glossy publication. However, talking to the chief Executive, I discovered that whilst they were very much a profit-making outfit, they also had a strategy of employing and training the long-term …

Bringing Back Our Girls

  A few weeks back I was speaking at a conference in Denmark. I asked the audience whether anyone had heard about the girls that were kidnapped in Northern Nigeria. Only one person put up his hand. If I went back there today and asked the same question I believe every single person in the …

Shared Organisation AND Employee Values

An organisation has a Customer Charter that specifies that it has an excellent reputation for trading honestly, maintaining their reputation by actively pursing the highest levels of customer care and integrity.   The customer’s Charter goes on to promise: A focus on customer needs Never pressure selling Aftersales care To add credibility to this, the website …

Skills, Systems and Attitude

I met Ben at a networking event as he spoke of about his products, I thought they would be perfect for a business event that I was going to be attending in a few weeks time so I asked for his contact details.  I followed up with an email asking for pricing information. He passed …